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23
Vote
Ability to manually edit Payment Plan
it would be super useful now as the payment plans are not getting calculated correcly in general. Even if this was fixed we have many families who need some type of adjustment to their plans.
Created 23 Feb 06:19pm by Judith Curry
Blackbaud Billing Management / Student record
1
Needs review
22
Vote
View-only access to Billing Management.
There should be a role option that permits view-only access to student accounts. Registrar staff need view-only access to answer family questions. Finance staff who handle reconciliation should only be allowed view-only access as a separation of r...
Created 26 Apr 02:04pm by Petra Hall
Blackbaud Billing Management / Student record
0
Needs review
22
Vote
Ability to add staff and organization records for billing
Billing Management only allows records set as student (incoming, current, alumni) type, not staff or organization records. Our billing clients are not only students and parents, but also staff and organizations. We need to process charges and cred...
Created 7 Mar 08:54pm by Jing Jin
Blackbaud Billing Management / Student record
1
Needs review
12
Vote
Ablity to default Billing Management to next year prior to end of school year
It would be handy for billing clerks to be able to default the school year to the one they are working in instead of having to flip it on each record when they pull it up.
Created 22 Feb 08:43pm by Judith Curry
Blackbaud Billing Management / Student record
0
Needs review
10
Vote
Ability to globally change records
Please add a function that allows us to globally edit, delete, view, replace, add, swap or move fields on records. This is useful in updating records and fixing errors, esp. for batch charges/credits.
Created 31 Aug 10:03pm by Jing Jin
Blackbaud Billing Management / Student record
2
Needs review
9
Vote
Allow Preview before Processing
The system setup does not have Preview feature. It carries out commands blindly. For example, when batch assign statement recipients, we cannot see a list of records that will be processed in order to select or deselect records we want or don't wa...
Created 8 Mar 11:21pm by Jing Jin
Blackbaud Billing Management / Student record
0
Needs review
8
Vote
Payment Source
Currently the "Source" of a payment is a mandatory field of "In-Person" or "Phone". We don't have a use for this information but would like to be able to use this field to add our own payment sources such as the bank or payment software the paymen...
Created 2 Sep 06:24pm by Guest
Blackbaud Billing Management / Student record
1
Needs review
7
Vote
Import Charges based on User ID only
Currently you can import charges based on student name + user ID. You should be able to import charges based on user ID alone. There is a large opportunity for errors with names i.e. misspelling, nicknames, students with the same name etc. In SB7 ...
Created 24 Apr 02:48pm by Guest
Blackbaud Billing Management / Student record
1
Needs review
7
Vote
Allow more options for Notes and Actions
Notes and Actions do not record/save the person's info as to who added the notes or assigned the actions. Actions only have due dates, not initiation dates. We cannot add one note or assign one action to multiple records in bulk. Instead, we need ...
Created 30 Sep 08:11pm by Jing Jin
Blackbaud Billing Management / Student record
0
Needs review
7
Vote
Hidden Note fields on any transaction
There should be a field for notes/comments, viewable only to billing clerks, on every transaction. this would be to record add'l info when necessary. Would not necessarily need to flow through to GL.
Created 13 Sep 03:42pm by Tony Block
Blackbaud Billing Management / Student record
0
Needs review
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