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4
Vote
Allow users to print statements for only accounts with balances due.
This would allow me to save paper when I need to send statements. I recently printed statements to send out, but out of over 700 statements printed I needed to mail about 70.
Created 12 Jul 18:27 by Sophia Caldera
Blackbaud Billing Management / Statement builder
0
Needs review
6
Vote
Add Print Function to Lists and Reports
After lists and reports are generated, can they be printed directly from Billing Management? Now they have to be exported first.
Created 02 Nov 21:09 by Jing Jin
Blackbaud Billing Management / Reporting
0
Needs review
4
Vote
Keep History of Deleted Transactions
There should be a history of any deleted transactions such as charges, credits and payments. Right now, if you delete something, it's completely gone.
Created 29 Jun 17:03 by Veronica Medina
Blackbaud Billing Management
0
Needs review
4
Vote
Allow adding credits to payment plans. Spread enrollment deposit evenly
Currently, the payment plans only include charges. We would like to be able to add credits (e.g. sibling discount). Also, the deposit paid at enrollment is applied to the 1st payment of the plan instead of being evenly distributed to each installm...
Created 28 Jun 11:48 by Guest
Blackbaud Billing Management / Payment plans
0
Needs review
4
Vote
Set Credit Card Processing Fee for Parent Convenience Fee Once Not Needing to Set Every School Year.
To pass along the credit card processing fee to parents, you currently have to select this option every school year. It would be much more helpful for it to be a company election rather than a school year election. If the company opts to change th...
Created 20 Jun 23:41 by Guest
Blackbaud Billing Management / Payer portal
0
Needs review
5
Vote
Allow tax documents to be uploaded, viewed or downloaded on the portal
We issue child care receipts to eligible families every year. Right now, these need to be printed and mailed to families. Can we have a section under biller's profile for tax documents and upload the documents as pdf files to the portal for users'...
Created 10 Feb 21:42 by Jing Jin
Blackbaud Billing Management / Student record
1
Needs review
5
Vote
Allow payment or credit application to specific charges when process in batch
We can select auto-apply payment/credit or do not auto-apply. However, we cannot tell the system to apply payments/credits to a specific charge when add them to a group. We still need to go into each biller's profile to make changes. This is not e...
Created 09 Feb 21:52 by Jing Jin
Blackbaud Billing Management / Student record
0
Needs review
9
Vote
Add statement parameter dates to the statement.
The only date on the statement is the date the statement was printed. There is nowhere to indicate the date parameters used to generate the statement which is not helpful and misleading. For example, if the statement is for May but it was run in A...
Created 16 Sep 18:07 by Petra Hall
Blackbaud Billing Management / Statement builder
1
Needs review
6
Vote
Add last name, first name as separate columns, grade for owner to transaction lists
When trying to produce lists of students that have paid for items. It has their name in one column and no options for grade. When students have spaces in their name it doesn't work to separate in excel.
Created 19 Sep 22:27 by Kim Hughes
Blackbaud Billing Management / Reporting
1
Needs review
3
Vote
Have the charge/credit fee name reflected in a distribution report
It is common to mistakenly select the incorrect fee name when charging or crediting student accounts. To improve the reconciliation process, it would be helpful to be able to generate a distribution report that displays the fees or have the abilit...
Created 06 Oct 22:08 by Luis Jungo
Blackbaud Billing Management / Reporting
0
Needs review
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