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In-School Payment Method Credit Card Addition
It would be helpful to include Payment Method Credit Card for In-school payments added by school administrators.1
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This Idea is for both Smart Tuition and Smart Aid
We often get kicked out of LUCA. A client asked if we can submit the idea of a countdown box appearing. It can say something like You have been marked as inactive. Do you want to stay online? Similar to when you are online banking and the bank sug...0 Under consideration
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Make at least 1 phone number required at signup
Currently phone number is not required when signing up via enroll.blackbaud.school A phone number should be required so we can contact families who do not read their email.1
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Remittance timing
It seems to heavily favor Blackbaud in how long you hold the schools funds. It seems ridiculous that we may have to wait up to 10 business days to receive our funds.0
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Past Due Balances - Auto Payments
Why do we have to move past due balances around in the system in order to have a past due balance process on a parents Auto Payment? Many parents expect their TOTAL balance due (past and present) to automatically be drawn from their account when t...0
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Fee/Discount additional information in audit history log.
School 12646 advised that auditors will request additional information than what is provided in the attached screenshot. School would like the older history to be listed instead of the message "Please note: Older history may not be listed." This e... -
Custom report - change column order before export
It would be very helpful if we could drag the order of the report columns into a requested order ( before exporting)1 Unlikely to implement
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Invoices have option to include both parents' names
I have many parents listed as a secondary parent that would like their name to appear on the invoices and payment receipts. Most of these are split families, with both parents making payments toward the one account and would like their name on the...0 Under consideration
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Change a communication notice email to parents regarding added a new billing fee is add their account .
This email below was sent out to a parent - It has new billing fee - it was not a billing fee it was a discount that was added. You need to change the wording - if a fee was added then use fee - if a discount was added use discount. Parents are VE...0
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Custom Section
We should have a field we can customize base on what the school is selling. Example if we are selling shirts through the buy now like we can make a section for families to chose a size.0 Under consideration