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Ability to open financial aid application in August
We would like to open our Financial Aid applications year in August when we launch our admissions applications. This way we can have a financial aid section on our application and link the families to BBFA.0 Implemented
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Ability to have more than one application year available at a time
We have open enrollment and accept Financial Aid applications year round (budget permitting). Every year come October we have difficulty managing applicants who apply later. For example, in October 2022, the 2023-2024 application will be released,...1 Implemented
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Allow other gender options.
On the application, we'd like to see other options besides just male and female. Update gender options to include non-binary and other.0 Implemented
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Award Letters > Generate > Electronic Letter
When you select the Electronic template option and click Preview for award letters the next screen shows "Ok" and "Cancel". If a user clicks "Ok" that actually sends the letter. Please update the verbiage from "Ok" to "Send" or when a user clicks ... -
Allow families to see prior year award letter in current year
I often get requests from families to get a copy of their prior year award letter. Because the prior year is closed out, they are unable to access it. Could you please rollover the prior year communication (or specifically, their award letter) and...1 Implemented
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Accept international credit cards
Currently, Smart Aid doesn't accept international credit cards for families outside of the US whom are completing a financial aid application. By allowing this, we are able to better serve our schools and their families who are from outside of the...0 Implemented
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Be able to delete students
When new year starts, it would be helpful to be able to drop students out. We have students that do not want or require financial aid any longer. I have to call or chat to have them deleted.2 Implemented