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Custom month invoices should not show future due date
With a custom 1 month plan ( Due May 1st) June-April custom months, if the amount due in May is not paid.. an invoice will generate for June 1st showing June 1st as the due date. This should say PAST DUE - Due immediately, as it gives the impressi...2 Implemented
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Allow school admins to force payment plan change
Our school has Open Enrollment. Families must be done paying by May 1st. When a family enrolls after Sept 1st, school admins should be able to Activate the family with an altered payment plan (different from those who enrolled prior to September 1...0 Implemented
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A notification needs to be sent when a previously settled payment changes to 'Failed'
After a payment has been remitted from a 'settled' payment, it is possible for a payment still to change to a 'failed' status if the bank disputes the charge or otherwise. If this occurs, a notification needs to be sent to the school. Especially i...0 Implemented
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Move Late fee report from Classic
Our legacy schools still use the late fee report found in JAKE. The schools use it as a means of tracking who's current with late fee payment. There is no current equivalent report in LUCA and no way to create a custom report version. Current rep...0 Implemented
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Journal Entries relating to In-School Payments should generate from SMART Tuition.
Currently if a family makes an in-school payment, we have to enter the information in financial edge cash receipts and also in SMART Tuition. This means we are entering the data twice. If journal entries were generated from SMART, we would elimina...1 Implemented
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Bill and Paid - Expand to have totals on the bottom like our other AR Reports
It would be useful for school admins and the Named/Shared/Support teams to have the totals on the bottom of the Bill and paid report. The AR Billing and Balance report include the totals on the bottom. Schools have asked why this report isn't c...1 Implemented
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Improved mobile interface
Right now using ST on a mobile device is impossible. However I’m sure many school admins on this forum would find a good mobile interface useful for example, if the head of school wants to know how much a particular family owes for some reason on ...2 Implemented
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Idea- I want to include a description when my Smart rep. is submitting fees/ discounts through a billing upload
The default message when billing uploads are completed shows "applied via billing api" on the family's audit trail. It would be very helpful and much less confusing if a custom description could be put in versus the standard message. This has been...0 Implemented
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School access to the Smart Tuition website from a mobile device
It would be helpful to be able to access the SMART Tuition website from a mobile device when a computer is not available. For example I needed to turn off follow up for a parent while I was on vacation and had to call the help line because I was n...4 Implemented
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Import fees to Smart
Be able to upload fees to smart from a spreadsheet.1 Implemented