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Adding Program Codes to Tuition Fees
Good morning, I have recently sat in a on call with a client who is currently doing a ton of math to break out revenue by tuition buckets. I presented the concept of tuition fees to the client, and they were "Yes" this is what we need. However, wh...0
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Failed payments notification
We should receive an email notification when a Buy Now transaction fails. Parents always receive a confirmation when payment is made and they assume the payment is successful. But a few days later it fails.0 Under consideration
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Provide a search option by invoice number
We received a check from a financial institution that did not list the name of the account holder. All that was provided was the invoice number. Upon searching on my own and contacting Blackbaud Support, I discovered that there is no existing self...0
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If late fee waivers round up, schools should get the additional waiver
School waiver allotments are 10% of the school's active family population. However, if a school has an active family population of 108, 10% of that is 10.8. This rounds the waiver allotments displayed up to 11, however in reality the school only h...0
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Shopping Cart Modernization
Please modernize the Shopping Cart experience for Parents with a SKY-looking user interface. Remove the requirement for parents to agree to an agreement. This should be optional to toggle on like it is with Buy-Now. Allow schools to add custom fie...0
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Billed & Paid Report on Individual Family Accounts
It would be immensely useful to be able to pull a billed & paid report directly from individual family accounts instead of the static report & then having to filter! Thank you for your consideration.0
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Shortcut keys and more interactive drop down menus
Shortcut keys are helpful to navigate through fields quickly, especially if you are working on repetitive tasks. Interactive drop down menus are standard to most programs! Rather than scrolling through fees and discounts manually, you could use sh...0
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Payment details hyperlink on Parents Page
Just like the billing amount is a hyperlink to the details of the charges, the payment amount should have the same function to show the payments that the amount is made up of. If a parent makes a payment and I place a payment on their behalf from ...0
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Payment details in email and payment history
It would be great if the payment details would be added to the confirmation email. We accept state funds and I am always getting calls about the payments I add to accounts on their behalf. It would save a lot of time. If not in emails, it should b... -
Update the subject for Invoices
When families receive their monthly invoice for those that are set to be Invoiced, the Invoice subject reads as "Your Blackbaud Tuition Management Invoice for X Month" whereas the subject for the auto-debit reminder emails reads as "(Specific Scho...0