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If an automatic email goes out from SMART regarding a change in the account put it in the Communications tab
I would like to see in the communications tab every email a parent receives from SMART. When an auto generated email is sent because of a change in the account it is not tracked anywhere.0 Under consideration
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Extended Care - Ability for families to view Extended Care breakdown
Families should be able to access the dates their children attend before and after care programs. Right now the billing name is the charge name not the session names and the amount is the accumulated amount for the month. Because of that the schoo...0
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School is looking for a simpler process for parents to make choices from when they select Shopping Cart fees
SA would like to be able to include options within a Shopping Cart fee. Example: "Holiday Challah-Raisin" Shopping Cart Fee - this fee could have multiple options to choose from for Holiday Challah. School does not want to have to create a new f...0 Under consideration
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Year End Statements
Wish list: School address needs to be on the upper left side of page for double window envelopes. Maybe move Smart Tuition logo to right hand side. Would like the report sorted in alphabetical order by payment description. Currently statement is...2 Under consideration
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Email confirmation when ACH payment is in process
As a parent, I should be able to receive an email confirmation that my ACH payment is in process, the same way I would when I process a phone or web payment.0 Under consideration
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Student ID in Education Management and Tuition Management
We started to use Contracts for the 2022-2023 year and came across an issue with the Student ID's. Even though we put the Student ID in Core, once the Tuition Management account was created, it created a completely different Student ID. We were in...0
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Fee and Discount reports should have a toggle option to have withdrew families listed
Both the fee and discount report that can be run under cashflow should have the option to toggle withdrew families. Withdrew families do not show on the reports.0
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Include Banking Account Name and Bank Name in the payment details for accounts on auto-pay
For accounts on auto-pay it would be useful if the banking account name and the bank name were available on the details page on the Payments History tab. When a payment fails for "Account is closed or doesn't match name submitted" parents want to ...0
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Manage Families - Filters - Billing Less Than
Please add more options to the "Billing Less Than" filter or allow users to input their values.0
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Applying fees to multiple families
When applying fees to all an entire grader under Manage Families, it would be helpful to choose the fee for instance 1st Grade Field Trips and then a drop down added so we could give additional description of where the field trip was to. Instead, ...0 Under consideration