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Trigger an email to family about new fee added to account
Please add a feature to allow schools to trigger an email to families once a new fee is added to their billing. This is something that is available today in FACTS.0
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Payment confirmation receipts should be received for all payment types
Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has ...1
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More flexibility with incidental/miscellaneous billing detail / or the ability to add parent facing notes to billing detail
We need more flexibility for charging incidental/miscellaneous items that are used multiple times. We have numerous Billing fees for students that need to be applied more than once in a school year (i.e. co-curricular travel/supplies), but the abi...4 Under consideration
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Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.0 Planned
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'Do not use' accounts in Fee's and Discounts area - can they NOT be carried over into new term?
When we have items in our Fee's and Discounts area that are marked 'Do not use' can we not have those items carried over into the new term. It seems like a lot of unnecessary baggage to be rolling over with the database that we have to sort throug...2
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Bulk Request Revised Debit Reminder Email
As a Tuition Management Administrator I would like the ability to bulk request revised debit reminder email. Currently, this must be done family by family. If there are changes to a large number of families its a very cumbersome process. I would a... -
Remove current and future months from billing export drop down menu for FE NXT integration
Currently, all months of the school's fiscal year are available to preview and potentially export from Tuition Management to FE NXT. It is best practice that school users export only when the month has closed to ensure that all incremental billing...0
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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Add a comment section next to parent's name to add a message for one family for our call center agents to easily see.
We would like to see a comment section display next to the parents name in the registration for call center agents to see the alert during their verification process. This would be great for alerting on the single family level whatever message sch...0 Under consideration
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Parent's export billing details
The parents can no longer export a full billing detail view. The option to print only prints the screen and not the full billing details if there are enough months to warrant a scroll bar. They should be able to export a full billing detail like o...0