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Failed Payment Reattempt
It would be helpful to add verbiage to ACH Insufficient Funds failed payment emails reminding the families of the re-attempt in 10 days. "Blackbaud Tuition Management will automatically reattempt any failed debits approximately 10 days after their...1
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Leave withdrawn students on auto-pay for balances
If a student chooses to withdraw, but has a balance, we need to be able to set-up an auto-withdraw payment plan to continue to collect amounts due. This benefits both the school and the parent for ease of collection.0
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Ability to bulk upload in school payments with a custom allocation
As a school administrator I would like the ability to bulk upload in school payments with a custom allocation. Currently, we can bulk upload payments but there is not a way to do a custom allocation. -
Enhance the Iphone view - Can NOT view or use TM on the cell phone
When you log in online via your phone, you can not scroll or move easily. It makes working or looking something up quickly from your phone basically impossible.0
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Multiple payment plans allowed on one TMS account
We have a preschool program that is billed year around, Aug - July Our elem, middle and high schools are billed June - May or Aug - May This makes it so difficult for all when a family has a preschooler and a K-12 student. We also have some famili...0
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Notify school admin (in addition to the payer) when a BNGN payment fails.
When a BNGN payment fails, the payer is notified, but the school is not. The school is notified only for the purchase of the items (and they all appear to be successful). It's cumbersome to have to run transaction reports to determine what payment...0
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Allow Refunds From Smart Tuition
Smart Tuition automatically charges customer's accounts. It would be nice if this same functionality was in use for refunds. As it stands the school has to cut a manual check. Having a refund option straight from the payment in Smart Tuition would...3
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Email Receipt Confirmation
It would be so very useful for the system to track if a user has received and/or opened an email invoice reminder. So many of our parents claim they aren't receiving the notifications and there isn't a way for us to prove to them that one was sent...0
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FE Export date dropdown list updated to show what dates have been completed
Having the dates that have already been exported show highlighted or with a check mark would make selecting from the dropdown menu much easier to know what dates need to be completed.0
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It would be very helpful if we could run an aging report with a date range.
An Aging Report based on a certain date would be helpful when reconciling with Accounts Receivable.2 Under consideration