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Schools have the ability to edit past months for existing billing items.
Schools should be able to edit billing items in the past months if the billing fee or discount has already been used.0
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Failed Payment Reattempt
It would be helpful to add verbiage to ACH Insufficient Funds failed payment emails reminding the families of the re-attempt in 10 days. "Blackbaud Tuition Management will automatically reattempt any failed debits approximately 10 days after their...1
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Multiple payment plans allowed on one TMS account
We have a preschool program that is billed year around, Aug - July Our elem, middle and high schools are billed June - May or Aug - May This makes it so difficult for all when a family has a preschooler and a K-12 student. We also have some famili...0
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Enhance the Iphone view - Can NOT view or use TM on the cell phone
When you log in online via your phone, you can not scroll or move easily. It makes working or looking something up quickly from your phone basically impossible.0
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Leave withdrawn students on auto-pay for balances
If a student chooses to withdraw, but has a balance, we need to be able to set-up an auto-withdraw payment plan to continue to collect amounts due. This benefits both the school and the parent for ease of collection.0
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Allow BBID logins for returning families on the online enrollment site
Please add BBID logins as an option for returning families when they re-enroll from the online enrollment site: https://enroll.blackbaud.school/ Since parent BBIDs are required, many families have already linked their BBID and are trying to use it...1
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Allow Refunds From Smart Tuition
Smart Tuition automatically charges customer's accounts. It would be nice if this same functionality was in use for refunds. As it stands the school has to cut a manual check. Having a refund option straight from the payment in Smart Tuition would...3
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Ability to bulk upload in school payments with a custom allocation
As a school administrator I would like the ability to bulk upload in school payments with a custom allocation. Currently, we can bulk upload payments but there is not a way to do a custom allocation. -
It would be very helpful if we could run an aging report with a date range.
An Aging Report based on a certain date would be helpful when reconciling with Accounts Receivable.2 Under consideration
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Additional fields within Buy Now Give Now are needed for information to be collected from parents
Additional fields would be helpful within the BNGN, Item Edit menu, because we can currently require only two items - the Student Name and School Family ID. If we could have additional blank fields available, with a checkbox and a description fiel...7