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It would be very helpful if we could run an aging report with a date range.
An Aging Report based on a certain date would be helpful when reconciling with Accounts Receivable.2 Under consideration
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Email Receipt Confirmation
It would be so very useful for the system to track if a user has received and/or opened an email invoice reminder. So many of our parents claim they aren't receiving the notifications and there isn't a way for us to prove to them that one was sent...0
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Payment Plans changed by school
I would like to have the ability to open and close the payment plan months without having to send a chat0
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Add the parent line number to both the emailed invoices and welcome email
Both the welcome letter email and the emailed invoices to parents should have the parent line number for additional assistance. Parents only see the parent line number under contact us on the parent website and on the initial Important Information...0
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Create a detailed statement accessible to parents that includes running balances and payments
If families request one, we now have to download their billing details, and manually put in their payments to get an overview of their running balances.5 Under consideration
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The font size and duplicated column headers on static reports makes them difficult to view and work with
The font size of most static reports is size 6, which makes it difficult to view and/or utilize the report without having to make it larger. Additionally, the duplicated column headers makes filtering and sorting data difficult or not possible at ...0
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Adding a notification to when Buy now Payments fail so we know right away
We don't currently get notified when a buy now payment fails. sometimes catching it way too late. If we were notified when the payment fails we can act quickly to recoup that payment.1
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Improve Excel formatting on Reports generated by Smart Tuition.
Reporting in Smart Tuition The Excel formatting on Reports generated by Smart Tuition requires numerous edits to be able to work with the report. For example, there are merged cells, empty columns and recurring row headers that interfere with colu...0 Under consideration
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Add enrollment discount to contract enrollment fee
Currently, schools can only post the net enrollment fee amount to contracts. This create extra work, since they must reconcile the total enrollment fees and total discounts applied. The enhancement request is to allow enrollment discounts on the c...0
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Ability to delete and rollover Email Parents templates
The Email Parents feature allows email templates to be drafted and saved, but the templates have to be copied and pasted if they are used in different school years. Additionally, there is no way to delete them once they are saved, so if the templa...