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Default menu access to be set to Edit Billing Details
As a Student Billing Liaison, 95% of the time i am changing some's fees, discounts , or adjusting the account. In turn, having the menu default to edit billing details would save clicks/time.0
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Print or Download Payment Receipts that include ACH Platform or CC Fees
There should be the option to Print or download a payment receipt that includes the payment details, CC fees and ACH Platform fees for the school side as well as the parent side.0
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Add student grade level to invoice
In Arizona, familied who use Empowerment Scholarship funds must upload invoices to receive their funding, but those invoices must include the student's grade level in order to be approved for payment. Without it, we have to manually create/adjust ...0
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Reporting is needed for the new fee/discount descriptions
The enhancement to allow fees and discount descriptions to be posted (and seen by parents on their invoice) is great, but there currently isn't a way to report on those descriptions. An added column to the AR Billing Report or the Fee/ Discount Re...1 Planned
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Check number added for Invoice Payment detail note
To make it easier for the school to help parents with mailed in payments placed, it would be helpful to include at least the check number to the Invoice payment detail note. -
Communication for mailed in payments placed
When payments are mailed to us and it is an invoice payment. It would be nice to have the parents receive an email communication when that payment is placed on the family account. -
Increase monthly $$ amount box size on the edit billing page
When you enter an amount on the edit billing page the box size does not allow you to read the cents. They are cut off.0
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Add School Logo to the Student Year-End and Parent Year-End Statement
The scholarship requirements request that the school name, address, and logo be included in the statements parents submit for reimbursement. While the name and address are already in place, the logo is not currently included on the Student Year-En...1
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Change the Heading Payment Details to Account Details in Parent dashboard
In the parent view, could you consider changing the heading "Payment Details" to "Account Details" or something similar. The payment details leads parents to believe that that section is just for looking up payments, and they don't realize that th...0
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Change the last Continue button to Submit in the payment function`
When a parent is making a payment, the last button to complete the transaction should say SUBMIT, not CONTINUE. The word continue implies that there is another step, and it confuses parents when they realize they have submitted the payment. I have...