There should be a notification when users emails are labeled "bad"....

Whenever a user email has turned "bad", the platform manager should be notified to correct the issue. Sometimes, people may have a bad label for half a year or more (because we don't check the report regularly) and notifies us months later that they aren't receiving communications from the school. If we got a notification, we could solve the issue immediately.

  • Sarah Lazar
  • Nov 9 2021
K-12 Core / Notifications
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  • Kathleen Peak commented
    25 Nov, 2021 08:49pm

    I agree - we would want to define who gets notified. This would be very very helpful for our communications team

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  • Geoffrey Goodfellow commented
    24 Nov, 2021 02:51pm

    I would add that it doesn't necessarily have to be only the platform manager that would be notified. Even the ability for the user who sent out the pushpage to receive an automated notification of all the "bad" emails that were generated from that pushpage job would be helpful at prompting people to troubleshoot.

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