Allow editing of registrations in the (New) Event Registration before and after they are processed

In the old registrations we were able to edit and delete registrants. I am not able to do that anymore. Also, once the registration is processed, I can't edit any detail in the record. It's grayed out.

I have a few registrations that a parent submitted multiple times because it wasn't working correctly on their end but came thru on our end. I would like to delete the duplicates so our numbers are accurate.

  • Amy Francis
  • Mar 24 2023
  • Implemented
  • Attach files
  • Gretchen Amigon commented
    20 Dec, 2023 05:17pm

    We decided to add a make-up date when we had multiple registrants who registered for a date and then emailed us about the second date. I would like to be able to adjust their registration option without having to delete their signup, impersonate them and sign them up again.

  • Guest commented
    6 Dec, 2023 10:22pm

    We also should be able to edit entering year. We have had several families select the incorrect school year, which then creates a second profile for the student with different events on each profile. Please all back edit access for event registrations.

  • Chrystalle Kiefer commented
    3 Oct, 2023 06:31pm

    We can now delete a registration, but we cannot edit it. We have several parents that sign up for an event that then reach out to change the session they chose. We currently have to delete their registration and then reenter everything just to make this change. This is very inefficient!

  • Carissa Goddard commented
    18 Sep, 2023 02:06pm

    This is silly that we can't edit it on our side. It makes it not as customer friendly as we would like.