Organization of Official Notes

We are spending a lot of time scrolling to find newly added Official Notes.  We are tracking any activity with candidates via Official Notes and adding on to a previous note when one exists.  If the original note was written 9/4, the note still retains its position from 9/6 even if a add a new entry today.  Please make any appended Official Note sort to the top of the list just like the new official notes do.

  • Guest
  • Nov 5 2015
  • Implemented
Blackbaud Enrollment Management / Official Notes
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  • Gretchen Straczewski commented
    18 Sep, 2019 01:36pm

    Amazing! Thank you!

    *Gretchen Straczewski* |* Director of Admission & Enrollment*

    Montessori School of Northern Virginia

    Hillbrook Campus | 6820 Pacific Lane | Annandale, VA 22003 | *703-256-9577*

    Valleybrook Campus | 3433 Rose Lane | Falls Church, VA 22042 | 703.992.0255

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  • Sarah Bienvenue commented
    18 Sep, 2019 11:25am

    Hi All, we've added an unread filter for parent responses and we've highlighted new parent responses in green. 

     

    thank you,

    Sarah Bienvenue

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  • Sharon Spellman commented
    4 Apr, 2019 06:10pm

    PLEASE help us by giving us a way to sort our official notes. At the very least, having unread official notes at the top of the list would be crucial.

    Thank You!

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  • Stephanie Dolan commented
    4 Apr, 2019 04:46pm

    We are missing messages from families because we can't sort and the list sometimes won't always allow me to scroll us all the way to the bottom. I hit refresh or log out and log back in with no luck.

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  • john ronan commented
    7 Feb, 2019 04:07pm

    In general, once an official note is sent, any record of HOW it was sent vanishes.  e.g. if sent to a class or to individuals....

    There should *DEFINITELY* be a record of an official note sent

    [cf "Netsolutions" in EE: it's at least 10 years old and it does this]

    Also, this request is 3 years old!

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  • Guest commented
    12 Jun, 2018 03:14pm

     


    We have to try and sort through so many official notes to see the notes that have an active conversation on them. The notes with new activity are not populating to the top of the list. Often times the program doesn't allow me to scroll any further so I refresh and try again and it lets me scroll a little further but then often times never do find the new activity because the program stops loading all of the official notes. It is very time consuming and it shouldn't be this hard. Its like trying to find a needle in a haystack!

     

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  • Guest commented
    15 Nov, 2017 05:13pm

    A sort or filter feature would be most helpful!  Even an unread button would help!

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  • Brandon Cowans commented
    25 Oct, 2016 08:04pm

    We are finding it highly inconvenient as well.  There should be a way to sort by "date received" or filter all unread notes rather than have everything organized by when they were sent.

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  • Jen Luty commented
    7 Dec, 2015 04:01pm

    We would like to be able to sort by unread notes as well!

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