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Add another option to the Forgot your Username and Password link on the Parent Site
Currently if a parent forgets their Username and/or Password they only have 2 options to type in to retrieve them. If the parent forgets their Username they need to type in their Primary Telephone number and Family ID. If they forget their Passwor...0 Under consideration
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Recover password with mobile number
Parents should be able to recover their username and password with their mobile number. Not every parent provides a main number, and for larger schools this could be a hard thing to update.2 Under consideration
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Cell number should default as primary number for re-setting username feature
If the family only has a Cell number ( or international number ) on file, they cannot use the re-set username feature of the parent site. Entering Cell/ International number should work as the primary number for this re-set feature because it othe...0 Under consideration
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Don't allow parent to pay in a prior year.
When a parent accidentally pays in a prior year that has a zero balance, the administrator does not know this and keeps on sending the parent past due letters. The administrator becomes aware only when the funds are remitted. Please prevent parent...0 Under consideration
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Allow parents to print Student Payment Statement from Parent Portal for FSA receipt purposes
We have parents wanting to submit reimbursement requests monthly for tuition, but they cannot print a receipt with details.4 Under consideration
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Multiple Credentials for the same account with levels of access
I have a divorced family who would like access to the same account but don't want to use the same log in credentials. The father is responsible for paying the invoices but doesn't want the mother to have the ability to change the credit card infor...4 Under consideration
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Allow customization of automated emails to parents
Our parents currently receive an email when they register with us (and autogenerates a registration with SmartTuition) that is directing them to a link which doesn't work. We need to be able to either: 1. turn off the automated email or 2. remove ...0 Under consideration
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School is looking for a simpler process for parents to make choices from when they select Shopping Cart fees
SA would like to be able to include options within a Shopping Cart fee. Example: "Holiday Challah-Raisin" Shopping Cart Fee - this fee could have multiple options to choose from for Holiday Challah. School does not want to have to create a new f...0 Under consideration
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Please add language to our invoices and our website saying that we charge follow up fees the day after the payment is due at 11:59 PM EST.
Parents are upset we do not advise when follow up fees will be charged. Specifically, what time zone.0 Under consideration
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Ability for school to allow parent payment allocation
Some schools need and want their parents to be able to custom allocation their own payments to certain fees or tuition. This should be an option if a school would like to turn it on school wide. Example : In AZ some parents receive scholarships on...0 Under consideration