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6
Vote
Parents who are past due should receive a notice to let them know they need to make a manual payment
Parents who receive invoices see they have a past due payment but it should be noted that they need to make a manual payment since auto debit does not pull the past due balance
Created 30 Aug 05:12pm by Guest
Blackbaud Tuition Management / Invoices
0
51
Vote
To be able to email a current invoice to the family, regardless of the amount due.
The ability to send/email an invoice to the family with the current amount due (individually or in batches). Regardless of if the family owes, has a credit, or has a zero due balance.
Created 10 Aug 06:16pm by Rebecca Fallon
Blackbaud Tuition Management / Invoices
5
20
Vote
Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.
Created 28 Jun 07:44pm by Michael Zuchowski
Blackbaud Tuition Management / Invoices
0
39
Vote
Tuition Fee should display in the tuition line on the invoice
Currently on the invoice of a tuition fee account, the "Tuition" line is $0.00 and the tuition fee displays under the "Fee" section. The school cannot remove the standard tuition line from the invoice, and the tuition fee is designed to replace th...
Created 22 Feb 04:10pm by Guest
Blackbaud Tuition Management / Invoices
4
Planned
26
Vote
My suggestion is to simply have the terms/conditions be the last page of the invoice with the pertinent information on pages 1 and 2.
Our invoices currently have 3 pages. The Terms/Conditions are on the second page. The breakdown of the total is on the last page. Several parents have reached out asking for a breakdown of the total because they scroll to the second page, see the ...
Created 12 Dec 03:32pm by Guest
Blackbaud Tuition Management / Invoices
3
41
Vote
Updates to Invoice Due Date and Late Fees
Good Afternoon I have had several requests over the last few years to review the way we create our monthly invoices. Thre are 2 aspects that have been requested for review. The two aspects are the due dates for past due amounts, and how we present...
Created 1 Mar 09:10pm by Michael Zuchowski
Blackbaud Tuition Management / Invoices
0
Under consideration
1
Vote
Allow email and paper invoices
No description provided
Created 9 Sep 03:51pm by Ann Aman
Blackbaud Tuition Management / Invoices
0
69
Vote
Autopay needs to still receive itemized invoices
When a parent is signed up for autopay, they receive a reminder email saying to click and sign on their account for more information. Instead, they should receive an itemized invoice within that email so that they don't have to click around to fin...
Created 19 Jul 06:31pm by Guest
Blackbaud Tuition Management / Invoices
6
Under consideration
28
Vote
Customer statement with detail
Provide detail of each item along with payments on a monthly invoice and also as a year-to-date activity statement. Currently all that is seen is a total amount without detail.
Created 28 Mar 02:51pm by Guest
Blackbaud Tuition Management / Invoices
0
60
Vote
We should be able to force an invoice to be generated despite the balance due for a particular month.
The system currently will not generate an invoice if the balance for the month is zero or negative. There should be a feature created that can allow an invoice to be generated despite the balance due for the month. This would help in situations wh...
Created 30 Jan 02:58pm by Guest
Blackbaud Tuition Management / Invoices
1
Under consideration
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