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Include in "Failed Bank Payment" email that a 2nd attempt will be made 10 days from the first draft
Most parents will not remember this from ST Welcome letter especially if first time their draft failed and later in the school year1 Under consideration
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Due date change for specific month
Please add the ability to change the due date for a specific month vs. all payment plan months. There are sometimes a parent needs to delay a payment for a specific month from the due date (5th of month to the 15th). Currently, if the parent is on...1
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Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule ...1 Unlikely to implement
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Auto Scheduled On/Off Shopping Cart Fees
Certain fees for our school are available in a time frame of 1 week. This feature would help us to be able to schedule when the fee is turned on and off without having to manually go in and turn it on or off.0
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Split Fees between families just like tuition
Many split families who are dividing tuition are also dividing incidental fees. A fee applied to a student with two linked family accounts should split the fees just like tuition. Currently, these fees are duplicated so the student is effectively ...2 Under consideration
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Posting in-school payments to Financial Edge from Tuition Management should allow us to split the payments between different accounts
It would be helpful to be able to post certain amounts of our in-school payments to different accounts when posting from Tuition Management to Financial Edge. Currently these posts are set to post to a single account and some of the payments recei...0
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Credit Card Usage Fee to Increase in New School Year
The credit card usage fee should not increase every year in January. As a school, parents submit contracts for a school year and the credit card usage fee should be the same throughout. If you're going to increase the credit card usage fee every y...0
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School Year Toggle - keep on current School Year until the Year is over and then beginning with the next school year move that year to the top of the toggle..many parents inadvertently pay tuition on the new year instead of the current school year..have the default toggle to the current school year and then switch to the new school year.....
No description provided0
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Give a warning if the routing or account number are typed incorrectly or the account info is missing
Our families are complaining when their payment is rejected because the routing or account numbers are typed incorrectly. Is there a way to prompt them to double check their account information or match somehow with the payment info on file?2 Planned
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Tell parents if on permanent block because no account found
I had to agree to waive 2 late fees because a parent was not notified that they had essentially been switched to an invoice plan because there was an issue with their account number. Because it wasn't verified and no payment was attempted they rec...0