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Ability to see Parent View
I think we should have access to see what the parent see when they log in. Sometimes a parent calls and asks how do I do this, but we can't help because we can't see what they see.11 Implemented
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Add additional Gender Options in BBTM
We'd like to see other options besides just male and female. Please update gender options to include non-binary and other.0 Implemented
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Create an audit trail to track the switch from ACH to Mail-in (manual payments) and vice versa.
Currently on tuition.blackbaud.school, we can only view when new banking/card information is added to an account and if the account is set to primary/secondary/inactive. A new audit trail section to track Payment Type changes will allow Support/Sc...0 Implemented
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Full name search
Ability to search by a students first & last name0 Implemented
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We should have an audit trail for any adjustment that is made to a parent account.
There are currently audit trails for the billing details, payment plan changes, late fees, etc. Some adjustments made on family accounts do not have an audit trail such as changing from ACH to Mail-in payments or changing demographic information f...3 Implemented
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Delete Notes
Add the ability to delete notes. If a document is accidently uploaded to notes, there is no way to delete that note (neither at the school level or at Smart Tuition.)0 Implemented
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Log changes to Payment Date
Under the Payment Settings, currently any changes to the Payment Date do not generate a line under the 'Change Log'. Adding this feature would be very helpful.1 Implemented
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onBoard/Smart Contract Deposit Failed Payment Followup
When using the onBoard/Smart Contract Deposits if a parent has a failed payment Smart Tuition should follow up with them. Since the charges are adde to our fist billing month (July) if the payment failed Smart will not follow up until July. At the... -
School access to the Smart Tuition website from a mobile device
It would be helpful to be able to access the SMART Tuition website from a mobile device when a computer is not available. For example I needed to turn off follow up for a parent while I was on vacation and had to call the help line because I was n...4 Implemented
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Improved mobile interface
Right now using ST on a mobile device is impossible. However I’m sure many school admins on this forum would find a good mobile interface useful for example, if the head of school wants to know how much a particular family owes for some reason on ...2 Implemented