-
Initial Important Information about your Tuition Management Account email should go to both emails on the account if they are set to mirror
Sending the initial email for information on the tuition management account should go to both parents if their account is mirrored.1 Under consideration
-
Additional field for billing details
In the system we previously used, we would enter a charge based on the fee name, but then also have the ability to add an additional note or description for the parent's to see. This helped streamline some of the process since our Fee names were g...1
-
Show billing totals for each student
It is imperative to see billing totals for each student. When applying a payment to an account, it is impossible to know how much to apply to each student without reviewing and manually calculating what is due under the billing details. Also, some... -
Invoice Settings overriding the fee/discount settings
Gerri Smith from 11642 St. Clares School has advised that her invoices are student based which is causing the override for her FAMILY based fee. Families are seeing the $300 General Placement Fee (enrollment fee) as $150 per student even if they a...1 Under consideration
-
update formula for tuition splits to do it correctly, not just spread evenly across months
update the tuition splits formula so that the system automatically splits the tuitions correctly rather than a person having to go back in and manually change every students tuition. Right now our 40%, 30% 30% is split 33.333%, 33.333%, 33.333%. I...5 Under consideration
-
Add a "Make a Payment" option that will bring a family's account current
When parents are making a payment online, give them the option to select both their "Pay my Past Due Amount" and "Pay my Balance Due" to bring their account current. If nothing else, there is an opportunity to make it more clear to parents that ju...0
-
For schools using SSO to Smart Tuition from Core Resource pages a different notification
The current welcome message sends parents to the parent.smart.com when we want them to go through the Core MySchoolApp portal. The messaging should be customizeable for schools using the resource link in core for SSO. Without a solution here the s...1 Under consideration
-
Give a warning if the routing or account number are typed incorrectly or the account info is missing
Our families are complaining when their payment is rejected because the routing or account numbers are typed incorrectly. Is there a way to prompt them to double check their account information or match somehow with the payment info on file?2 Planned
-
Enrollment Method- Show on PCC site and/or School Settings
Currently for Tuition Management, the Parent Contact Center (PCC) school alerts are not kept up to date often enough and cannot be relied upon to advise a PCC agent on which enrollment type a school utilizes. In addition, there is no section in th...0
-
Allow Financial Aid to be automatically added to Blackbaud Tuition Management AFTER contract signed
Allow Financial Aid to be automatically added to Blackbaud Tuition Management AFTER the smart contract is signed or at a minimum notify the business office to update Blackbaud Tuition Management that NEW financial aid has been added to a student c...0