Invoice Settings overriding the fee/discount settings

Gerri Smith from 11642 St. Clares School has advised that her invoices are student based which is causing the override for her FAMILY based fee. Families are seeing the $300 General Placement Fee (enrollment fee) as $150 per student even if they are 8th graders who are graduating.

It is causing a lot of confusion for her families with more than one student on file.

I have included the screen shots we reviewed together. Is there a way to enhance this going forward to reflect accordingly?

  • Heather Niven
  • Feb 22 2021
  • Under consideration
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  • Melissa Norwood commented
    23 Aug, 2022 03:54pm

    This is extremely confusing for our families! Please fix this!