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Failed payments notification
We should receive an email notification when a Buy Now transaction fails. Parents always receive a confirmation when payment is made and they assume the payment is successful. But a few days later it fails.0 Under consideration
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Customizable Invoice wording
Currently on our quarterly payment plan, the smart system sends reminder invoices that give a future due date instead of wording that says the item is past due and needs to be paid.1 Under consideration
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Allow numbers and symbols in "Reason for Change" box when changing a family's payment plan.
Currently the reason for change box doesn't allow symbols or numbers. This is ridiculous as we cant put a date or a "2 Pay" note or anything.0
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Tax statements for families only enrolled in prior year.
The current process to get a tax form for families that were in enrolled in the prior year but not currently is far too tedious. You have a enroll them to the current year, download the form, and deactivate. While this process in a nutshell is qui...0
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onBoard/Smart Tuition Contracts Payment Allocation
We would like a way to have the deposit amount paid allocated to specific fees in Smart Tuition. Not auto allocated.1 Under consideration
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Add a checkbox option to allow School Admins to edit Finance Information
Currently, only School Finance Users can edit the School Finance Information such as bank accounts. We would like to add a checkbox option when creating/editing admin information that would allow certain School Administrators the ability to edit/u...0
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Be able to generate invoices even after generation date.
In Student billing an invoice could be printed at anytime. This should have the same capability.0
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Move existing Student to new family without having to create a new student
No description provided0
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Invoice and Auto-debit emails need to reflect Education Management as an access point
At this time, for schools who use Enrollment Management and the contracts, families Tuition Management accounts are created via the submission of the contract. This creates a Single Sign-on in which parents would access their Tuition Management ac...0
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roll tuition over from year to year
Rather than having separate years that parents have to go back into if they want to see their information, have their account roll-over from year to year. If they have a past due balance from a previous year, currently they won't see it on their c...0