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Smart Tuition should allow special characters for parent emails
Some parents may have special characters in their email addresses. Allowing special characters would give parents more freedom to use their actual email address. This would allow Smart to accommodate parents with all types of email addresses. This...3 Under consideration
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Allow Buy Now/Give Now remittance reports to be automatically scheduled.
It would be helpful to have all remittance reports emailed.0
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Invoice Report per account
There should be a report showing all fees charged to a student's account. If a family has a credit on their account, and they'd like to know what the credit has been applied against, you should be able to run a report for monthly billing to a spec...0
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Change the wording on the prior to debit notices to alert changes or manual payments must be made at least 3 business days prior to due date.
The current wording says payments go into process 1 business day prior to the due date. There is no mention when changes should be made. It also does not advise when a payment can be made to avoid the automatic debit payment from processing.0 Planned
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Updated Auto Debit Information Rolling Over to new accounts.
When a parent creates an account for example for 2017-2018 school session and they are originally on "mail in" if they update banking information it doesn't roll over into 2018-2019. This creates many issues, for example an old checking account no...0 Unlikely to implement
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FULL ACCESS
Our school is a fiscal year school. July 1 - June 30. Currently, families that has auto debit feautre on - the school cannot send a modified invoice for any additional charges after the 1st of the month due date. It is very important that we are a...0 Under consideration
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Edit Welcome Letter
Schools should be allowed to EDIT the Welcome Letter. Especially for older parents who are not tech savvy, or those who have already been with the school for 3 years before we started using Smart Tuition do not take kindly to getting an email from...1
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When sending the automatic debit reminder, I believe instead of just putting 'Tuition, Fees, and Discounts' the actual fees should appear so parents know exactly what they're paying
It's useful because parents know exactly what fees they are paying.1 Planned
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ACH Verification
When parents are completing enrollment contracts the system should checking to see if that account actually exists at that routing number. We parents who enter the wrong details and then end up with failures. It would also be nice if there were...0 Planned
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For admins to have the ability to manipulate past month billing BUT with a pop up warning message or alert regarding the changes they are about to make that may affect reporting.
Schools call in a lot to have us adjust past month billing for them. For some schools who are not accounting or reports heavy, it is completely okay if they do so. For some schools who are strict with their billing reports and need to have their b...0 Under consideration