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Please consider adding phone number as information collected on Buy Now/Give Now platform
We have needed to get in touch with our customers who are grandparents/relatives who purchased an item through Buy Now and a phone number would be very helpful1 Under consideration
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Allow numbers and symbols in "Reason for Change" box when changing a family's payment plan.
Currently the reason for change box doesn't allow symbols or numbers. This is ridiculous as we cant put a date or a "2 Pay" note or anything.0
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New Blackbaud Education Management users can be given credentials and synced to a corresponding Tuition Management account
This would eliminate the need for manual syncing between Blackbaud EM and TM accounts and reduce parent confusion0
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Smart Tuition should allow special characters for parent emails
Some parents may have special characters in their email addresses. Allowing special characters would give parents more freedom to use their actual email address. This would allow Smart to accommodate parents with all types of email addresses. This...3 Under consideration
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Invoice Report per account
There should be a report showing all fees charged to a student's account. If a family has a credit on their account, and they'd like to know what the credit has been applied against, you should be able to run a report for monthly billing to a spec...0
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Invoice and Auto-debit emails need to reflect Education Management as an access point
At this time, for schools who use Enrollment Management and the contracts, families Tuition Management accounts are created via the submission of the contract. This creates a Single Sign-on in which parents would access their Tuition Management ac...0
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roll tuition over from year to year
Rather than having separate years that parents have to go back into if they want to see their information, have their account roll-over from year to year. If they have a past due balance from a previous year, currently they won't see it on their c...0
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Change the wording on the prior to debit notices to alert changes or manual payments must be made at least 3 business days prior to due date.
The current wording says payments go into process 1 business day prior to the due date. There is no mention when changes should be made. It also does not advise when a payment can be made to avoid the automatic debit payment from processing.0 Planned
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Move existing Student to new family without having to create a new student
No description provided0
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Allow Buy Now/Give Now remittance reports to be automatically scheduled.
It would be helpful to have all remittance reports emailed.0