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allow parents to have separate login on one account
No description provided1 Planned
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Automatically Add a fee or discount Based on Selected Payment Plan
Many schools charge a multi payment plan fee , or a pay in full discount. Having these fees and discounts apply automatically when the family completes their payment plan selection would be a great feature. This is being implemented for billing ma...0
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Extended Care Payment Options
Basically combine Buy Now, Give Now payment options with Extended Care. Not automatically having Extended care attach to tuition account. Be able to apply the EC fees to the account with the option to one-time payment, no late fees, payment option...0
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Allow for special characters and accent marks in names
Please allow for special characters and accent marks in student and parent names. We can currently add special characters to records in BEM and RE.0 Under consideration
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Prior year balances should be visible on the Parent Site just as they are in Tuition Management
Families are claiming that they aren't aware of their past due balance in a prior session, and this becomes an issue for historically delinquent families, especially when they are approved to return to the school. In Tuition Management a historica...1
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A feature that would allow the school to include past-due balances in the families' reoccurring auto-debit payments.
This would bring the past due balances to the current month.0
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Allow parent profile changes in Core to update the parent profile in SmartTuition
Given that parent profile information is passed between Core and Smart at the time of enrollment, we need the updates to continue as profile updates are entered and approved. We intentionally run all address profile changes through Core expecting ...5 Planned
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Trigger an email to family about new fee added to account
Please add a feature to allow schools to trigger an email to families once a new fee is added to their billing. This is something that is available today in FACTS. -
Add another option to the Forgot your Username and Password link on the Parent Site
Currently if a parent forgets their Username and/or Password they only have 2 options to type in to retrieve them. If the parent forgets their Username they need to type in their Primary Telephone number and Family ID. If they forget their Passwor...0 Under consideration
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Invoices & Past Due Reminders should reference both the school website payment tile to Tuition Management, not just the parent website
Many schools are utilizing the SSO feature within Enrollment Management, but parents are seeing the parent website notated at the bottom of the invoices and Past Due Reminders, so they are going to the website to make their payment, which breaks t...