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More flexibility with incidental/miscellaneous billing detail / or the ability to add parent facing notes to billing detail
We need more flexibility for charging incidental/miscellaneous items that are used multiple times. We have numerous Billing fees for students that need to be applied more than once in a school year (i.e. co-curricular travel/supplies), but the abi...4 Under consideration
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Custom Fee Description to appear before the final submission
When importing a spreadsheet, is there a way for the Custom Fee Description to appear before the final submission? Currently, it doesn’t show up until the import is complete. It would be very helpful to preview the Custom Fee Description beforehan...0 Under consideration
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Allow notes for pending and waitlist account status
It would be helpful to have the option to add a note to a family account that is in pending or waitlist status to explain why the family is not yet active. We currently use student codes to explain, but the character is very limited and we sometim...0
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Dropdown options for custom fields on Buy Now items
Thank you for adding custom fields to Buy Now items as of 8/26/2025. To further improve this feature, please enable custom fields to support dropdown (picklist) values. This will ensure data consistency by standardizing inputs and preventing varia...0
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Autopay needs to still receive itemized invoices
When a parent is signed up for autopay, they receive a reminder email saying to click and sign on their account for more information. Instead, they should receive an itemized invoice within that email so that they don't have to click around to fin...6 Under consideration
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One Time Courtesy Waiver
Allow school admins to apply the one time courtesy waiver on a families BBTM account without having to contact customer support. -
Prior year balances should be visible on the Parent Site just as they are in Tuition Management
Families are claiming that they aren't aware of their past due balance in a prior session, and this becomes an issue for historically delinquent families, especially when they are approved to return to the school. In Tuition Management a historica...2
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Sibling Tuition Discounts
Many families have multiple students attending the school. Every year, a lot of hours are spent identifying and calculating sibling discounts to student tuitions. Can a tool be developed and implemented to automate this process. We are a Preschool...0
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Bulk Edit Fee Details with SSI or Manage Families bulk editing of Fee Details
When adding billing in bulk with SSI with Fee details added and it needs to be edited, we need the option to override the current Fee Detail on the students account in bulk. Or the option to edit the Fee applied in bulk to students affected with M...0
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Improve the way parents are able to view billing details
The current way that parents are able to view billing details is very cumbersome. They can either see one month of details at a time (with no way to print) or they have to go into billing details to see a comprehensive and printable list. Problems...1