Users should only receive one notification when something is posted to multiple groups

Currently, users are getting a notification when an announcement is posted to multiple groups and they are members of all groups. I would like to request that the user only receive 1 notification.

Users who are subscribed to both news categories receive 2 text messages when a story is published to both categories. These redundant messages will cause our users to unsubscribe, which we do not want to happen.

  • Guest
  • Aug 27 2015
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  • Angela Addison commented
    July 29, 2021 17:54

    I believe this was fixed a while ago if you are still having this occur can you open a ticket with support and we'll get it routed? Thanks

  • +1