Impersonate should be its own role - not copied from Platform Manager

We don't want Impersonate to be an edited cloned Platform Manager Role. You guys need to ceate better roles.

  • Lee Munro
  • Oct 12 2020
  • Under consideration
  • Attach files
  • Seth Hurd commented
    1 Jul 07:11pm

    I think we need a "View As User" option for constituents. We have "View as Student" so it would be great (and is needed!) to copy that functionality over to other roles. Does any one really need to impersonate and act as another user? Rarely I would think.

  • Art Bryman commented
    20 Sep, 2023 06:57pm

    This idea should be added to https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-63. While there's an "Impersonate" role now, it's a cloned Platform Manager role. Anyone who's not a Platform Manager, cannot impersonate anyone else who has a cloned Platform Manager role. If you have two staff members with "Impersonate" role, they cannot impersonate each other.

  • L K commented
    1 Jun, 2023 07:33pm

    When you clone the Platform Manager role and only check Impersonate under Tasks, it still gives the user other access you do not want them to have. We need a better solution.

  • Erik Weiss commented
    22 Jun, 2021 08:47pm

    It doesn't just stop at Impersonate.

    I should be able to create any role I want and have access to the entire task list, I shouldn't have to clone the Platform Manager role to get that functionality.


    Cloned PM roles cannot be impersonated by non PMs.... This creates a need to have a bunch of people that need to impersonate others have the PM role, which just gives way too much power to certain people.