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Statements should show student name and headings on second page
If a student statement requires a second page, the second page does not have their name on it nor does it show column headings. Makes it very hard to read and easily separated from the first page.0 Shipped
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Tax receipt feature required
BBBM does not have a feature that allows us to issue receipts for tax purposes. The current statement builder does not work, as we need to filter payments for specific charges and exclude some fees. The only other option at the moment is to export...2 Shipped
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Ability to exclude Alumni with zero balance from appearing on statements
We would like the ability to either exclude Alumni siblings with a zero balance from appearing on statements. Or the Ability to remove all statement recipients from an Alumni record.2 Shipped
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Statements & Payer portal; break down past due into due & past due
When a student has a past due amount and an amount that is just due, both amounts get lumped together and Past due displays which is confusing to payers. Instead, we'd like to show Past due: $123 and Due: $456 with Total due today: $579.
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remove US Dollar Sign ($) on the Statements within Billing Management
as a Canadian boarding school , we request everything to display in Canadian dollar. however, the Blackbaud Support Case 018268693 confirmed: "we are currently only able to display the US Dollar Sign ($) on the Statements within Billing Management...1 Shipped
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Reapplying payments should change the corresponding Payment Responsibility amounts
With multiple children, if a billing clerk changes the charges that a payment is applied to, the 'payment responsible for' allocation between the children does not change. I believe it should. Balances do not show correctly if that allocation is n...0 Shipped
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Statement - "Charges For" Section Should be Static
The top right section with the "past due" "current due" and "total due" should match the data below it. It should not be a live view of a given account. It looks like the statement is wrong0 Shipped
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Add User ID as an Option in Statement Templates
Currently we can choose to display the Student ID in the "Charging For" section of Statements, however, we would like the option to use User ID instead as we do not use the Student ID because it is an optional field that is not automatically popul...0 Shipped