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Sort option should be available if printing statements
Statements print in some sort of random order. An option to sort alphabetically would be helpful.2 Needs review
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Allow for change in login URL in BB communications to families to be school specific; for schools that have integrated BBTM and BBSM
Currently BB communications to families tell them to log in to parent.blackbaud.com to access their tuition acounts. Since our BBTM is integrated with our BBSM this is causing confuision and in some cases errors when families try to use the old lo...0 Under consideration
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Parents of Alumni, not just Alumni, should be able to see the Alumni resource board.
We have a very active parent community and we would love to keep parents "in the know" after their youngest child graduates. We have resources on the resource board (RB) that would be helpful to parents of alumni as well. For example, a link to th...0
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Add a column for GL distribution value in the recent payments, recent charges screens
All tuition shows on the recent payment or recent charges screens as "Tuition" in the "charged for" or "pays for" columns. However, we have set tuition to post to different GL distribution accounts based on what school lever the student is at. We ...0 Needs review
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Enable a notification to the financial aid administrator when a family accepts an award.
I would like to receive a notification when a family accepts a financial aid award so I know to go back to BBFAM and send the award to BBTM. Right now, I need to keep a separate tracking sheet and go back to BBFAM periodically to see if a family h...0 Under consideration
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More Checklist Milestone statuses change options
Currently the checklist milestone statuses can only change in certain instances, for example when the previous items are completed it moves to the next status, even before beginning any of the items for that milestone. We would like an option for ...1
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In your email to parents notifying them of the auto debit that will take place, please make it clear to the parents that past due balances will not be auto drafted on the 1st of the month and that the parents are required to make manual payments for past due balances.
Some parents are not aware of your practice not to auto draft past due balances, and they have assumed that all outstanding amounts (past and present) are auto debited on the 1st of the month. Hence they are not happy when they find out that they ...1 Planned
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ConnectRE: Map the Business address in Core to the Business relationship record's address in RE (see attached)
I would like to see the Business Address from Core map DIRECTLY to the Business Address on the business' relationship record in RE. (when you click on the business button on Bio 1, the address should be showing there - on that organizational relat...0
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International phone number listed as Primary phone number when there is no Domestic phone number
They would like to see the international phone # listed as the primary phone #. School has reached out to BB regarding this concern, and they have been told to put in a generic number. This is not acceptable for international families. New familie...0
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Edit Profile Fields - But do not delete
I would like an option for profile to allow user to Edit but not Remove/Delete the information currently, "Edit" also allows the users to delete the information completely. I would like them to make their own updates, but not remove the information.2