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Adding a notification to when Buy now Payments fail so we know right away
We don't currently get notified when a buy now payment fails. sometimes catching it way too late. If we were notified when the payment fails we can act quickly to recoup that payment.1
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Create a detailed statement accessible to parents that includes running balances and payments
If families request one, we now have to download their billing details, and manually put in their payments to get an overview of their running balances.5 Under consideration
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The font size and duplicated column headers on static reports makes them difficult to view and work with
The font size of most static reports is size 6, which makes it difficult to view and/or utilize the report without having to make it larger. Additionally, the duplicated column headers makes filtering and sorting data difficult or not possible at ...0
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Family tuition statement student based
A statement that details each kid in the account and the total charges per kid. Kind of like the Student Payment report but with items billed.0
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Additional fields within Buy Now Give Now are needed for information to be collected from parents
Additional fields would be helpful within the BNGN, Item Edit menu, because we can currently require only two items - the Student Name and School Family ID. If we could have additional blank fields available, with a checkbox and a description fiel... -
Ability to delete and rollover Email Parents templates
The Email Parents feature allows email templates to be drafted and saved, but the templates have to be copied and pasted if they are used in different school years. Additionally, there is no way to delete them once they are saved, so if the templa... -
Add enrollment discount to contract enrollment fee
Currently, schools can only post the net enrollment fee amount to contracts. This create extra work, since they must reconcile the total enrollment fees and total discounts applied. The enhancement request is to allow enrollment discounts on the c...0
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Excel Reports in Tuition Management are using outdated software
Please update your server Excel versions so that downloaded reports are up to date and easy to work with. Many of the downloadable Excel reports in Tuition Management use an outdated version of Excel (e.g. Excel '97) with an .xls extension instead...1
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Improve Excel formatting on Reports generated by Smart Tuition.
Reporting in Smart Tuition The Excel formatting on Reports generated by Smart Tuition requires numerous edits to be able to work with the report. For example, there are merged cells, empty columns and recurring row headers that interfere with colu...0 Under consideration
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Text Message Opt Out List
Please provide a report of users who have opted out of text messages. It is very helpful to see who is and who is not receiving follow up text messages.1 Under consideration