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Training/Webinar for Blackbaud.com > Admin
We want to know more about Blackbaud.com > Admin! We realize this isn't restricted to K-12 Core, but many of us are both Core Platform Managers and BB.com Admins who are struggling a bit to understand how the BB.com Admin areas are meant to be ...5 Planned
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Custom Access for Grandparents or Unique Parent Situations
We need more flexibility in how much "view" access we can give to family members of students. Having a blanket "parental access" that is either on or off is either too much access or not enough access in some cases, and there is no in between. For...2
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Contact schools immediately/directly when an active broken feature comprises data security
The only way many schools learned of the Official Notes permissions issue on 2/13/23 was from a BB listserve and then a long wait for BB support. Schools should be alerted immediately when they need to adjust settings to protect school data due to...6
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Create a useful K-12 status page with a list of currently broken features
Schools need a way to quickly identify known issues (broken features from weekly updates) without waiting an hour on the phone for support just to tell us that BB agrees there is a problem that has been sent to development. A simple page with know... -
Children should appear in their parents' Relationships regardless of directory settings
According to this KB article https://kb.blackbaud.com/knowledgebase/articles/Article/204376, the visibility of children to their parents in the Relationship area of the contact card is controlled by whether the student is visible in the Directory....0
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Give Platform Manager Role ability to delete lists throughout the system
Currently, you have to give past employees the Sky Reporting role and in some cases Admissions & Academic roles and then impersonate the employee in order to clean up the system and delete their lists. Then remove the role. Some past employees...9
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Please add the ability to copy Special Day Templates
When creating special day templates, you have to create a new schedule from the ground up. The ability to copy an already made template, then edit would be a big time savings.0
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Ability for platform managers to immediately disable accounts for a specific role
We just had our Official Notes open to all students. Even removing the rights from users didn't immediately take them away. We had to block Blackbaud at our firewall to close the connection and force student permissions to refresh. Please design a... -
Provide a list of information that is not retained when merging duplicate users
I contacted support and there is no list of either the information that is retained or the information that is lost when merging duplicate user records. This makes it difficult to know what information needs to be manually moved to the original us...1
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Add to Report Card
We would like to have a running total of Community Service hours on the report card. Likewise, it would be great to have a running total of sports participation as that is a graduation requirement for our institution. This way students and familie...0