We have a link to Blackbaud Tuition Management on our Resource Board for parents. The second we graduate their children, they no longer have access to any of the Resource Boards which means they lose the link to pay their remaining bills! An "All School" Resource Board would be very helpful.
We really need a Resource Board for the Board of Trustees. Today, the Trustees share the "Friend" persona along with Grandparents and other friends. Their needs are pretty different...
I would love a Parent of Incoming Student role so that way enrolled parents can get access to a limited amount of resources and get used to the parent view of Blackbaud without the full access information that is available to current families.
I'm so surprised this doesn't exist already. Our grandparents have the "friend" persona, yet they don't have access to "friend" resource boards. When I initiated a support chat to understand why, I was given this answer: "[Grandparent] doesn't have the Friend role, she has the Grandparent role which has the Friend persona." What? In other words, you have to go in and clone the roles of your grandparents to get them access--and we have a LOT of grandparents who need access. What a mess!
The reason we were needing this feature recently is because we have Vidigami SSO though the Resource Board. Once we change our Parents to Parents of Alumni, they have no way to still use the SSO to download pictures in Vidigami. We had to send them a message with a direct link via email and hope they remember their password (might not be the same as Blackbaud) now that the SSO tile is inaccessible.
This is also related to ideas K12CO-I-170 & K12CO-I-339
With the acquisition and integration of SmartTuition, this seems like a pretty no-brainer to have since you have the SSO for Parent of Candidate, but not a way for them to use that SSO.
the fact that this page is blank with the blue bubble getting small and big is very confusing. It needs to have content so people don't think they are caught in a loop and not loading.
Every year at this time, we have a wealth of information to give to Parents of Candidates congratulating them on their child's acceptance into school and forwarding information regarding tuition, health forms, etc. All of this information is on our resource boards, but these new Parents of Candidates are not quite "Parents", yet still need access to this information. PLEASE give us the opportunity to share this information through a resource board.
We have a link to Blackbaud Tuition Management on our Resource Board for parents. The second we graduate their children, they no longer have access to any of the Resource Boards which means they lose the link to pay their remaining bills! An "All School" Resource Board would be very helpful.
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We really need a Resource Board for the Board of Trustees. Today, the Trustees share the "Friend" persona along with Grandparents and other friends. Their needs are pretty different...
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I would love a different resource board for Parents of Incoming Students
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I would love a Parent of Incoming Student role so that way enrolled parents can get access to a limited amount of resources and get used to the parent view of Blackbaud without the full access information that is available to current families.
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This will very much needed for UWC Costa Rica.
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There are many other ideas just like this one, if you take votes from those and this one, this would be the biggest request by far. For example, there is: https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-1453
https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-170
https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-339
I am sure there are more. Admin, please merge and push for this to be under consideration.
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This would be a tremendous value add for us!
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Any movement on this?
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We really need this to happen for our candidates and parents of candidates!
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If we are asking families to create a Smart Tuition account as a Parent of Candidate, how then do they access the Smart Tuition tile?
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I'm so surprised this doesn't exist already. Our grandparents have the "friend" persona, yet they don't have access to "friend" resource boards. When I initiated a support chat to understand why, I was given this answer: "[Grandparent] doesn't have the Friend role, she has the Grandparent role which has the Friend persona." What? In other words, you have to go in and clone the roles of your grandparents to get them access--and we have a LOT of grandparents who need access. What a mess!
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The reason we were needing this feature recently is because we have Vidigami SSO though the Resource Board. Once we change our Parents to Parents of Alumni, they have no way to still use the SSO to download pictures in Vidigami. We had to send them a message with a direct link via email and hope they remember their password (might not be the same as Blackbaud) now that the SSO tile is inaccessible.
This is also related to ideas K12CO-I-170 & K12CO-I-339
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With the acquisition and integration of SmartTuition, this seems like a pretty no-brainer to have since you have the SSO for Parent of Candidate, but not a way for them to use that SSO.
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This would be most useful for the candidate, parent of candidate, and parent of alumni roles.
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the fact that this page is blank with the blue bubble getting small and big is very confusing. It needs to have content so people don't think they are caught in a loop and not loading.
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Every year at this time, we have a wealth of information to give to Parents of Candidates congratulating them on their child's acceptance into school and forwarding information regarding tuition, health forms, etc. All of this information is on our resource boards, but these new Parents of Candidates are not quite "Parents", yet still need access to this information. PLEASE give us the opportunity to share this information through a resource board.
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We'd love this! Not only to provide info to parents of candidates, but to get them used to the idea of going to the Resource Board from day 1.
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Yes, yes, yes!
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Yes, please a resource board for candidate families would help a lot in many different ways.
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I agree, it would be very helpful to have resource boards for Parents of Alumni
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