Enable editing of payment plan selection in contract

If a parent inadvertently selects the wrong payment plan in their contract (or simply changes their mind after selecting it), they are unable to go back and edit the selection. It cannot be edited at the school's admin level, either (even Blackbaud cannot edit it, according to a support rep). At the very least, the school's admin (or IT) team should be able to edit it on the back end without having to generate a replacement contract.

  • Guest
  • Jun 30 2023
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  • Jing Jin commented
    25 Jan 18:23

    When the contract requires both parents' signatures, the system used to allow users to edit the payment plan before the contract was fully signed or submitted. This feature has been removed. Please bring it back.