Make it possible to edit all fields after a contract has been submitted

Not all of our families want to pay deposits online. Some mail in checks. As it is now, if a contract gets submitted, but the deposit doesn't come in for 2 weeks, we are unable to go in and add the date the deposit was received. This throws off our numbers and continues the need for us to have a separate spreadsheet to keep track of our enrollment.

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  • Mar 15 2016
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  • Jeanne Townsend commented
    April 15, 2022 13:41

    We are experiencing the same issue...there is currently no way for us to catalog an In-School payment on the contract itself.

    Last year, we were able to edit the Deposit field on the contract before it was fully submitted. So in a scenario where the deposit was received before both Responsible Signers had completed the contract (which is a typically occurrence at our school), we could record on the contract itself that the deposit had already been received. This allowed us to process the contract as soon as it was signed by both RS and fully submitted. This year we cannot do that.

    We can record a received deposit on the family's Blackbaud Tuition Management account, but that system does not "talk" to the contracts in our Blackbaud Enrollment Management system! So we have to track the In-School payments manually, which is frustrating.

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