Bounce Back Emails Process

School admins often ask if we track emailed invoices being received or bounced back. We do not have a current process in Blackbaud Premium that would allow us to know if or when this took place.


A report on bounce back emails would be helpful to set upon activity.

  • Heather Niven
  • Jun 16 2022
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  • Guest commented
    17 Jun, 2022 02:09pm

    We have had families who say the invoices are not received and ask if Blackbaud

    received a bounce back notice.