Bounce Back Emails Process

School admins often ask if we track emailed invoices being received or bounced back. We do not have a current process in Blackbaud Premium that would allow us to know if or when this took place.

Suggestion:

A report on bounce back emails would be helpful to set upon activity.

  • Heather Niven
  • Jun 16 2022
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    • Guest commented
      June 17, 2022 14:09

      We have had families who say the invoices are not received and ask if Blackbaud

      received a bounce back notice.