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Allow parent profile changes in Core to update the parent profile in SmartTuition
Given that parent profile information is passed between Core and Smart at the time of enrollment, we need the updates to continue as profile updates are entered and approved. We intentionally run all address profile changes through Core expecting ...5 Planned
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Add another option to the Forgot your Username and Password link on the Parent Site
Currently if a parent forgets their Username and/or Password they only have 2 options to type in to retrieve them. If the parent forgets their Username they need to type in their Primary Telephone number and Family ID. If they forget their Passwor...0 Under consideration
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Tuition Fee should display in the tuition line on the invoice
Currently on the invoice of a tuition fee account, the "Tuition" line is $0.00 and the tuition fee displays under the "Fee" section. The school cannot remove the standard tuition line from the invoice, and the tuition fee is designed to replace th...4 Planned
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Payment confirmation receipts should be received for all payment types
Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has ...1
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Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.0 Planned
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'Do not use' accounts in Fee's and Discounts area - can they NOT be carried over into new term?
When we have items in our Fee's and Discounts area that are marked 'Do not use' can we not have those items carried over into the new term. It seems like a lot of unnecessary baggage to be rolling over with the database that we have to sort throug...2
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More flexibility with incidental/miscellaneous billing detail / or the ability to add parent facing notes to billing detail
We need more flexibility for charging incidental/miscellaneous items that are used multiple times. We have numerous Billing fees for students that need to be applied more than once in a school year (i.e. co-curricular travel/supplies), but the abi...4 Under consideration
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Trigger an email to family about new fee added to account
Please add a feature to allow schools to trigger an email to families once a new fee is added to their billing. This is something that is available today in FACTS.0
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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Have the option to delay the new school year opening until later in the year
Currently the next school year opens in BBTM in early fall. Some schools may do their re-enrollment this early, but many schools do not start re-enrollment until winter. The problem with the next school year opening so early is that any changes ma...2