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Tuition Fee should display in the tuition line on the invoice
Currently on the invoice of a tuition fee account, the "Tuition" line is $0.00 and the tuition fee displays under the "Fee" section. The school cannot remove the standard tuition line from the invoice, and the tuition fee is designed to replace th...4 Planned
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Payment confirmation receipts should be received for all payment types
Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has ...1
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Trigger an email to family about new fee added to account
Please add a feature to allow schools to trigger an email to families once a new fee is added to their billing. This is something that is available today in FACTS.0
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Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.0 Planned
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'Do not use' accounts in Fee's and Discounts area - can they NOT be carried over into new term?
When we have items in our Fee's and Discounts area that are marked 'Do not use' can we not have those items carried over into the new term. It seems like a lot of unnecessary baggage to be rolling over with the database that we have to sort throug...2
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More flexibility with incidental/miscellaneous billing detail / or the ability to add parent facing notes to billing detail
We need more flexibility for charging incidental/miscellaneous items that are used multiple times. We have numerous Billing fees for students that need to be applied more than once in a school year (i.e. co-curricular travel/supplies), but the abi...4 Under consideration
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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A feature that would allow the school to include past-due balances in the families' reoccurring auto-debit payments.
This would bring the past due balances to the current month.0
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Parent payment method option : update to "Credit/Debit card"
Some families do not understand that a debit card is run as a credit card, and that his is different than entering their routing and account number. I suggest the wording on the parent site is updated to "Credit/Debit Card" as a payment option ( c...0
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Have the option to delay the new school year opening until later in the year
Currently the next school year opens in BBTM in early fall. Some schools may do their re-enrollment this early, but many schools do not start re-enrollment until winter. The problem with the next school year opening so early is that any changes ma...2