Removing the "display name only" privacy radio button in the profile

I would like to be able to hide the 'Include my name, but do not include any other information about me.' radio button from the privacy setting in the Account Settings, while still allow users to hide some information.

This should be a setting based on role. (i.e. different setting for Students vs Parents)
  • Deleted User
  • Aug 11 2015
  • Planned
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  • Admin
    Jessi Walters commented
    September 05, 2025 20:25

    Due to the technical complexity (and so higher risk) of the work around Profile Publish Access, we are aiming for a "slower" time of year - around winter break when traffic is lower than usual. We tried to squeeze it in this summer before back-to-school season, and I had my own little pity party when we couldn't get to it in time. 😉 It is truly coming!

  • Ruth Loy commented
    September 05, 2025 17:14

    Hello - wondering when this is going to be implemented. I echo Chelsea's last remark about students having access to do this. Just had a teacher who could not see parent info because a student turned access off in settings. This should be tied to ROLES and not something that is global. We were just told by BB support that turning it off, turns it off for everyone and our parents should have access to limit what information they want other parents to see. Would love this to be set by roles so we can turn off students from being able to click through everything and turn things off so teachers can't view parent info.

  • Chelsea Fritz commented
    May 21, 2024 18:55

    It is very frustrating when a student selects this setting and then a teacher tries to look up their email address and nothing shows up.

    Students should not have the option to change their settings.


    Also, where is the option that was mentioned by Jessica Walters to at least give schools the option to prevent students from using the "display name only" radio button" as students still have this exact radio button and it is now mid 2024...

  • Dave Levin commented
    April 04, 2024 16:59

    Would welcome an update on this major need for our school. Student's, with access to privacy settings, can remove the ability for their teachers to find their email address...

  • Grant Kisling commented
    March 14, 2024 16:06

    Can we get an update on this feature? I find it surprising that schools cannot separate profile options between parents and students.

  • Guest commented
    October 10, 2023 13:06

    any updates on this "planned" setting change?

  • josceline reardon commented
    October 04, 2023 16:53

    It would be very helpful to select which roles can hide what info from other roles.

    Example: A teacher role should not be able to hide, school related info (Business phone, title, email, photo, education, custom fields (like we have building and room #) from any other role. We need to be able to control this. It is super time consuming to have to keep combing through the directory to see what teachers have hidden and you have to impersonate different roles because you might see the info with one role, but not the other.

  • Cristina Conciatori commented
    May 28, 2023 00:57

    Yes. It is very frustrating when a student selects this setting and then a teacher tries to look up their email address and nothing shows up.

    Students should not have the option to change their settings.

  • David Ogden commented
    November 23, 2022 21:41

    Aaaand this is why we left the Blackbaud platform. Common sense ideas like this took nearly 7 years to employ. And yes believe me, the grass is much greener on the other side of the fence.

  • Admin
    Jessi Walters commented
    November 23, 2022 21:31

    Hi everyone! In the first half of 2023, we plan to at least give schools the option to prevent students from using the "display name only" radio button. Related to this problem is that faculty/staff members are rendered unable to view the information on any contact card unless they are a Platform Manager or Contact Card Manager. This is a larger problem that needs to be dissected - soon - but we can at least prevent students from hiding themselves as an initial step. Thanks for your feedback!

  • Alexander Taft commented
    October 19, 2022 19:54

    Any update here? Anything?


  • Oona McKnight commented
    September 12, 2022 21:46

    This idea has been "Planned" for over 6 years! Is there any update on any progress (as Janet outlined on 7/25/29)?

    We still need a way to prevent students from hiding their information from teachers and admin.

  • Patrick Mulvehill commented
    August 01, 2022 20:14

    Any update on when "Planned" becomes "Implemented"?

  • Audra Harris commented
    November 30, 2021 19:12

    As a boarding school, it would be imperative that students can't change their directory settings, because then faculty members can't see their contact information. Not good.

  • Janine Corgan commented
    August 05, 2021 20:00

    The ability to hide this button would be BEST. An interim option would be a large warning label explaining that when selected, even school staff and student's own parents are removed. Suggest instead, they set each section/constituency group above as appropriate. PLEASE. We spend a great deal of time responding to issues that are related to staff and students inadvertently over-hiding/ over-limiting their data.

  • john ronan commented
    March 09, 2021 22:29

    I have to say I can't believe such a thing was programmed in the first place.

    Consider a student who willy nilly decides to hide their email from their teachers. Teacher sends a communique to the class and would have no idea that a student's email is not included there.



  • David Schell commented
    November 22, 2019 13:13

    Wow.  Yet 4 years later this still isn't done?  We just started with BB this summer.    Our nurse tries to find a student's schedule and can't because they took themselves out of the directory.  They wanted to hide their home address from other student's but we have already done that.  A middle school student doesn't understand that checking that box really hides everything about themselves from faculty and staff.  Please more than "Plan" on fixing this -- fix it.

  • Asim Chowdhry commented
    November 08, 2019 18:30

    yes please; student's shouldn't have this access

  • Kathleen Peak commented
    November 07, 2019 18:53

    This is so important. This is becoming a safety issue for us!

  • Bryan Lorenzo commented
    August 01, 2019 13:13

    Hi Janet - the outline you mention below would be of great help! Just the ability to prevent users from removing themselves from the directory is a huge help and a great starting point. 

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