Notifications of incorrect/undeliverable emails
We would like to be able to view the emails that were not deliverable. Currently to communicate with candidates and families we use the email notification for official notes since candidates who are in the inquiry/application process do not login to check their Blackbaud account for messages.
We would like to know when an email is undeliverable so that we can contact the family another way or fix the email. We currently have no proof that an email actually reaches them.
-
Karla McNamee
- Sep 28 2021
-
Provide notice when automated Events email notifications fail
Merged Sometimes event registrants give the wrong email address. When we send them information about the event, it will not arrive. We need some kind of notification or at least a report when these communications fail, so that we can obtain the correct e...0
-
Notification of bounced Official note email notifications
Merged We need to know if our prospective student's are not receiving official note email notifications.The Admission Officer should get a notification for any official notes that don't go through to the student email.1
Related ideas
Please implement this for Higher Ed as well!
We would like this for Event email notifications as well.