Please fix the Course Requests functionality around recommendations!

As of the update on 1/23/20, ALL courses show for students in course requests - even if a course has a recommendation required and the student is missing the necessary recommendation.  PLEASE make sure that this is fixed soon!  We - and many schools - begin the course request process for the following school year in March and it would be a HUGE setback if we couldn't rely on the system to make sure that students actually have recommendations for all courses that require them.

  • Megan Morris
  • Jan 23 2020
  • Attach files
  • Hannah Falchuk commented
    4 Mar, 2020 06:33pm

    We skirted this issue of the entire course catalog being available to students and teachers by bulk recommending students for all of the core courses the should take and guiding students to request those recommendations. For electives, they were able to choose from a larger range of courses, and those department drop-downs correctly showed only what was appropriate for the grade level.

  • Michael Collins commented
    23 Jan, 2020 02:28pm

    Ditto to what Nikki and Ana said.


    When a recommendation is then requested, an advisor does not see it as a recommendation anymore (from what i have seen- i could be wrong). If a random course can be selected, the advisor will have to rely on some outside source for the recommendations. 

    We go live next Wednesday for course requests.

  • Guest commented
    23 Jan, 2020 02:28pm

    We're about to roll out course requests on Monday 1/27....desperately need this functionality to work.  Clean up of kids registering for "whatever" is going to be a difficult mess to navigate. 

  • Nikki Arnold commented
    23 Jan, 2020 01:00pm

    We have already begun the course request process, this needs to be fixed immediately!  This is our first time using this software and rolling out to parents.  Please help this experience be positive for them and fix the issue asap!

  • Ana Meneses commented
    23 Jan, 2020 12:47pm

    We too begin the course request process early and this year we will be letting students enter the requests on their own (previously they were with their advisor). If they can select anything the cleanup will huge. Please make this a priority and while the updates add new features they do need to be more thoroughly tested as the last two have created big issues.

  • Tom Mach commented
    23 Jan, 2020 12:39pm

    For some reason, every release seems to cause problems both big and small.  In the past, there have been issues with grade report calculations in reports after updates, now the issues seem to be growing larger.  Something needs to be done on the product testing end prior to releases.

  • Kirsten Mayers commented
    23 Jan, 2020 12:31pm

    We are scheduled to begin the course request process on Friday 1/31.   This is a huge issue.  Please make sure you test your product fully before releases in the future.  This is the second release in a row that has included big problems.