Unable to delete Official Notes drafts

I would like to see a way to delete Official Notes drafts. There isn't any documentation in the Help Center or training resources at this time regarding a way to do this.
  • Alexander Taft
  • Aug 26 2015
  • Under consideration
  • Attach files
  • Mishel Gantz commented
    20 Oct, 2023 09:22pm

    I would like to be able to delete a draft version of "official notes"


  • Ben Craft commented
    17 Aug, 2023 06:52pm

    This would be handy, right now I encourage my team to edit a draft the next time they want to send an unused official note draft (completely change the recipient and info accordingly) or "remove" drafts by sending them to an example student that isn't tied to anything so it doesn't ping any parents, advisors, or administrators.


    If you can save a draft, you should be able to discard it, though. BB team, thanks for your consideration on this one!

  • Cheryl Costello commented
    2 Feb, 2023 04:29pm

    We encourage/require our faculty to use ON to communicate certain information to students and families. The fact that they have to rely on me as an admin to delete them is not efficient and can be detrimental if a note was sent in error or to the wrong student. This should definitely be added as an enhancement.

  • Stephen Pilon commented
    20 Sep, 2021 05:33pm

    I would like to see this also. That Under consideration needs to change to Under construction!

  • Candi Roberts commented
    19 Aug, 2021 05:13pm

    Here's a workaround: Uncheck all of the boxes for that official note if you are allowed to. Save the draft again and see if it remains unchecked. If so, you can "send" it and then in Approve official notes, you can delete it.

  • Candi Roberts commented
    19 Aug, 2021 05:06pm

    It is ridiculous that a draft cannot be deleted! Similarly, once a draft to multiple people is saved, you now have a bazillion individual drafts! We should still have the option to modify the draft as one. If not, at least provide a warning that this will happen!

  • Sarah Stradling commented
    1 Jun, 2021 04:34pm

    I agree, reaching out to support for something that seems so simple is ridiculous and time-consuming.

  • Morgan Kunze commented
    28 Oct, 2020 05:35pm

    This request has been bouncing around for 5 years!?

    As of 10/28/2020 I see that it is marked "under consideration." I really hope that this makes it to development! A draft should always be something that is optional to send or discard.

  • Paula Petrowski commented
    3 Apr, 2020 06:30pm

    Absolutely this should be possible.

  • Jennifer Morrison commented
    13 May, 2019 06:58pm

    The fact that you can't delete a draft from the side of the author seems like a major oversight...at the very least you should be able to review the notes and filter to drafts and delete them for a user so they are not just hanging out there forever.  

  • Curtis Allworth commented
    13 May, 2019 06:57pm

    I can't believe that this is still an issue! How is there do way to delete?!

  • Ruth Loy commented
    27 Feb, 2019 12:07am

    Just checked with Blackbaud today on how to do this and was sent here. Please make this a feature. Seems very obvious we need this.

  • Guest commented
    9 Oct, 2018 06:13pm

    Highly requested from callers on the Support Side. At this time the Note must be sent for approval to be deleted as a "Draft". 

  • Guest commented
    4 Sep, 2018 04:48pm

    Apparently, it is not currently possible to delete Academic Official Notes according to their support.

  • Guest commented
    9 Feb, 2017 10:14pm

    Pretty glaring omission.  Seems more like a bug than an enhancement request.

  • +1