Unable to delete Official Notes drafts

I would like to see a way to delete Official Notes drafts. There isn't any documentation in the Help Center or training resources at this time regarding a way to do this.
  • Alexander Taft
  • Aug 26 2015
  • Under consideration
  • Attach files
  • Mishel Gantz commented
    October 20, 2023 21:22

    I would like to be able to delete a draft version of "official notes"


  • Ben Craft commented
    August 17, 2023 18:52

    This would be handy, right now I encourage my team to edit a draft the next time they want to send an unused official note draft (completely change the recipient and info accordingly) or "remove" drafts by sending them to an example student that isn't tied to anything so it doesn't ping any parents, advisors, or administrators.


    If you can save a draft, you should be able to discard it, though. BB team, thanks for your consideration on this one!

  • Cheryl Costello commented
    February 02, 2023 16:29

    We encourage/require our faculty to use ON to communicate certain information to students and families. The fact that they have to rely on me as an admin to delete them is not efficient and can be detrimental if a note was sent in error or to the wrong student. This should definitely be added as an enhancement.

  • Stephen Pilon commented
    September 20, 2021 17:33

    I would like to see this also. That Under consideration needs to change to Under construction!

  • Candi Roberts commented
    August 19, 2021 17:13

    Here's a workaround: Uncheck all of the boxes for that official note if you are allowed to. Save the draft again and see if it remains unchecked. If so, you can "send" it and then in Approve official notes, you can delete it.

  • Candi Roberts commented
    August 19, 2021 17:06

    It is ridiculous that a draft cannot be deleted! Similarly, once a draft to multiple people is saved, you now have a bazillion individual drafts! We should still have the option to modify the draft as one. If not, at least provide a warning that this will happen!

  • Sarah Stradling commented
    June 01, 2021 16:34

    I agree, reaching out to support for something that seems so simple is ridiculous and time-consuming.

  • Morgan Kunze commented
    October 28, 2020 17:35

    This request has been bouncing around for 5 years!?

    As of 10/28/2020 I see that it is marked "under consideration." I really hope that this makes it to development! A draft should always be something that is optional to send or discard.

  • Paula Petrowski commented
    April 03, 2020 18:30

    Absolutely this should be possible.

  • Jennifer Morrison commented
    May 13, 2019 18:58

    The fact that you can't delete a draft from the side of the author seems like a major oversight...at the very least you should be able to review the notes and filter to drafts and delete them for a user so they are not just hanging out there forever.  

  • Curtis Allworth commented
    May 13, 2019 18:57

    I can't believe that this is still an issue! How is there do way to delete?!

  • Ruth Loy commented
    February 27, 2019 00:07

    Just checked with Blackbaud today on how to do this and was sent here. Please make this a feature. Seems very obvious we need this.

  • Guest commented
    October 09, 2018 18:13

    Highly requested from callers on the Support Side. At this time the Note must be sent for approval to be deleted as a "Draft". 

  • Guest commented
    September 04, 2018 16:48

    Apparently, it is not currently possible to delete Academic Official Notes according to their support.

  • Guest commented
    February 09, 2017 22:14

    Pretty glaring omission.  Seems more like a bug than an enhancement request.

  • +1