When merging profiles under POTENTIAL DUPLICATES on the CORE dashboard, need option to select which username and password to preserve

I would like to be able to merge profiles newly-created via OnBoard with older profiles for the same individuals -- alumni, parents of older students, or such, who are already in CORE.  The MERGE option preserves only the older user name (which sometimes has an associates password, sometimes not), and at present it seems there is no way to preserve the newly-created username and password other than manually, individually.

  • Rita Reilly
  • Oct 12 2016
K-12 Core / User Management
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  • Jeannie Oliwa commented
    21 Oct 17:45

    planned since 2016?


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  • Nancy Kierstead commented
    November 29, 2022 14:04

    I would love to see the ability to choose which username/login with a check box. We have alums, most of whom have disabled logins and legacy accounts, that lose their newly created blackbaud ID when we merge the record because we have no way to choose the new login information.

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