I do have an update. Although I followed your instructions, Brian, when I removed all of the placeholders except for comment, it still includes the word "Comment" In the body text:

Comment: Dear Test,

I see that you have applied to __ College

Does anyone have any advice or is there a way for developers to hide or removed the actual placeholders from the messages that are sent to candidates/students through Official Notes?

Hi Brian,

Oh my goodness! This is amazing. This is exactly what I was looking for. Thank you for your help!

Cecelia

The screenshot didn't attach...trying again

Hey Cecelia - you should be able to do this by going to Enrollment Management>Communciation>Notifications, then selecting the category Admissions Official Notes. You'll need to edit each of the note types to show what you would like to include in the email. In our case, we simply include the body of the official note, with nothing additional. Screenshot is attached. If all you have in the body is the [author comment] placeholder, then nothing else will send.

You can also change the reply to email address to either be a catchall address (in our case, we want all replies to come to admissions regardless of who sends the note) or to the author of the note by using the [author email] placeholder. Hopefully this works for you!