Prevent users from entering duplicate email addresses

Please consider adding a checkpoint in the inquiry and application forms to not allow users to enter the same email address for multiple users. Once BBID becomes required for BBEM, unique email addresses are required for each user, and it would be better to catch these at the point of data entry than later down the line. It would be better for users who share email addresses to just leave the second email address field blank than to enter a duplicate address.

  • Brian LeBlanc
  • May 26 2022
Blackbaud Enrollment Management / Inquiry
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  • Kristofer Thurston commented
    October 19, 2023 19:55

    Especially since the move forcing everyone over to BBIDs, I have parents that absolutely insist on using "family" email addresses but want independent logins to their accounts.

    They need to not be able to provide duplicate email addresses from the start.



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  • josceline reardon commented
    October 18, 2022 14:21

    Yes this would be great, both on the School users and the person inquiring or applying. This is creating issues with BBID.

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  • Guest commented
    September 23, 2022 18:41

    This would be a huge help when processing inquiries if everyone could have a unique email from the start. I've spent a lot of time emailing and calling families for email addresses for their kids and sometimes people just don't respond.

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