Because we care about consistency and formatting when communicating with our constituents, our Admissions staff need to retype many names, addresses, and phone numbers that are submitted via our online Inquiry form. We are currently using a third-party application process because it does a good job of automatically "polishing" or reformatting names, addresses and phone numbers. It would be exceptionally helpful if your Inquiry and Application handlers included or allowed for some basic data polishing.
include forcing names and addresses to title case, expanding
abbreviations such as St. and Ave., and the ability to reformat 10-digit
phone numbers according to a selected pattern.
This is under consideration as part of a User Management project for data formatting.