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Updating the display of an Official Note when converted to email.
Currently when an official note is also sent to the candidate/parent email address, the body text of the email looks impersonal and is formatted in an odd way. Is there a way to update this so that when an official note is sent to an email address...4
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Official Notes - ability to filter by Candidate Admissions Staff
It would be useful to only see my Official Notes (note all of my colleagues). I would like the option to filter by Admissions Staff.2
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Official Note Reporting
Good data in but you can't get it out! If there is a feature on one end (Academics) why for the love of might, is it not something implemented across all areas??? My time is valuable and the amount of time wasted in BB is is more frustrating than ...1
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Allow Admissions Managers to View All Official Notes Sent Regardless of the "Required" Official Note Type Checkbox
Currently, Admissions Managers cannot see the Official Notes that others have sent when the "Display" checkbox is selected in the Official Note Type. For some reason, the system is setup such that in order for an Admissions Manager to see an offic...3
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Official Notes default notification settings: [subject line] not included in subject
Enrollment Management> Communications> Official Notes> Email Notifications (for each Official Note type). The current default subject is “[school name]: [student first name] [student last name] - [comment type]”. This overlooks the actual...0
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The ability for candidates to view contact information for assigned staff member/ Initiate Official Note
Currently, candidates are unable to utilize the Official Note feature UNLESS they are sent an official note from our staff. Please add the ability for a candidate to create a new message/official note, and only have access to predetermined (by sta... -
Only certain roles should see certain official note types
When you have built a lot of official note types, it gets a bit confusing for the use to know which one to use. It might be helpful to publish some official notes to only certain roles and not others. For example, none of the onBoard official note...2
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Allow for official notes to be saved as group drafts
Currently, when you save an official note as draft, it becomes an individual saved draft.2
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Ability to print Official Notes after they have been submitted
At present, admissions staff can print an Official Note while composing it, but not after it has been submitted. We would like the ability to print Official Notes after submission.0
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Ability to customize the date of an Official Note, rather than defaulting to today's date
We like to use internal Official Notes for sharing information between Admission Officers about prospective students. When an official note is added to the system it locks down to the date it is entered. It would work better for us if we could cho...1