Removing the "display name only" privacy radio button in the profile

I would like to be able to hide the 'Include my name, but do not include any other information about me.' radio button from the privacy setting in the Account Settings, while still allow users to hide some information.

This should be a setting based on role. (i.e. different setting for Students vs Parents)
  • Deleted User
  • Aug 11 2015
  • Planned
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  • Chelsea Fritz commented
    21 May 06:55pm

    It is very frustrating when a student selects this setting and then a teacher tries to look up their email address and nothing shows up.

    Students should not have the option to change their settings.


    Also, where is the option that was mentioned by Jessica Walters to at least give schools the option to prevent students from using the "display name only" radio button" as students still have this exact radio button and it is now mid 2024...

  • Dave Levin commented
    4 Apr 04:59pm

    Would welcome an update on this major need for our school. Student's, with access to privacy settings, can remove the ability for their teachers to find their email address...

  • Grant Kisling commented
    14 Mar 04:06pm

    Can we get an update on this feature? I find it surprising that schools cannot separate profile options between parents and students.

  • Guest commented
    10 Oct, 2023 01:06pm

    any updates on this "planned" setting change?

  • josceline reardon commented
    4 Oct, 2023 04:53pm

    It would be very helpful to select which roles can hide what info from other roles.

    Example: A teacher role should not be able to hide, school related info (Business phone, title, email, photo, education, custom fields (like we have building and room #) from any other role. We need to be able to control this. It is super time consuming to have to keep combing through the directory to see what teachers have hidden and you have to impersonate different roles because you might see the info with one role, but not the other.

  • Cristina Conciatori commented
    28 May, 2023 12:57am

    Yes. It is very frustrating when a student selects this setting and then a teacher tries to look up their email address and nothing shows up.

    Students should not have the option to change their settings.

  • David Ogden commented
    23 Nov, 2022 09:41pm

    Aaaand this is why we left the Blackbaud platform. Common sense ideas like this took nearly 7 years to employ. And yes believe me, the grass is much greener on the other side of the fence.

  • Admin
    Jessica Walters commented
    23 Nov, 2022 09:31pm

    Hi everyone! In the first half of 2023, we plan to at least give schools the option to prevent students from using the "display name only" radio button. Related to this problem is that faculty/staff members are rendered unable to view the information on any contact card unless they are a Platform Manager or Contact Card Manager. This is a larger problem that needs to be dissected - soon - but we can at least prevent students from hiding themselves as an initial step. Thanks for your feedback!

  • Alexander Taft commented
    19 Oct, 2022 07:54pm

    Any update here? Anything?


  • Oona McKnight commented
    12 Sep, 2022 09:46pm

    This idea has been "Planned" for over 6 years! Is there any update on any progress (as Janet outlined on 7/25/29)?

    We still need a way to prevent students from hiding their information from teachers and admin.

  • Patrick Mulvehill commented
    1 Aug, 2022 08:14pm

    Any update on when "Planned" becomes "Implemented"?

  • Audra Harris commented
    30 Nov, 2021 07:12pm

    As a boarding school, it would be imperative that students can't change their directory settings, because then faculty members can't see their contact information. Not good.

  • Janine Corgan commented
    5 Aug, 2021 08:00pm

    The ability to hide this button would be BEST. An interim option would be a large warning label explaining that when selected, even school staff and student's own parents are removed. Suggest instead, they set each section/constituency group above as appropriate. PLEASE. We spend a great deal of time responding to issues that are related to staff and students inadvertently over-hiding/ over-limiting their data.

  • john ronan commented
    9 Mar, 2021 10:29pm

    I have to say I can't believe such a thing was programmed in the first place.

    Consider a student who willy nilly decides to hide their email from their teachers. Teacher sends a communique to the class and would have no idea that a student's email is not included there.



  • David Schell commented
    22 Nov, 2019 01:13pm

    Wow.  Yet 4 years later this still isn't done?  We just started with BB this summer.    Our nurse tries to find a student's schedule and can't because they took themselves out of the directory.  They wanted to hide their home address from other student's but we have already done that.  A middle school student doesn't understand that checking that box really hides everything about themselves from faculty and staff.  Please more than "Plan" on fixing this -- fix it.

  • Asim Chowdhry commented
    8 Nov, 2019 06:30pm

    yes please; student's shouldn't have this access

  • Kathleen Peak commented
    7 Nov, 2019 06:53pm

    This is so important. This is becoming a safety issue for us!

  • Bryan Lorenzo commented
    1 Aug, 2019 01:13pm

    Hi Janet - the outline you mention below would be of great help! Just the ability to prevent users from removing themselves from the directory is a huge help and a great starting point. 

  • Guest commented
    31 Jul, 2019 05:00pm

    If anything, allowing registrar users, staff members who need access to home information should not be restricted by these directory issues. It should only apply for families to families, but not apply to employees.

  • Leilani McHugh commented
    31 Jul, 2019 03:35pm

    We allow parents to change contact information for themselves and their children.  Children can change some of the information on their own profiles also.  My fear is, if we remove the "display name only" privacy button, parents will be tempted to delete information completely from their profiles which would make contact matters worse.  I would appreciate some sort of alert so that we platform managers can discover who made changes to either their directory publish access settings or their contact information.  Looking in the
    "Handle Profile Changes"  section is pretty cumbersome.  Or, as the original suggestion asks - to be able to selectively apply the hiding of the "display name only"" to certain roles like Students only.

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